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  • Privacy Policy

    Privacy policy

    About our privacy policy

    My Precious Originals cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

    This privacy policy applies to the use of the website and the services provided by My Precious Originals . The starting date for the validity of these conditions is 13/02/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy , please contact our contact person for privacy matters, you will find the contact details at the bottom of our privacy policy .

    About data processing

    Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

    Web store software

    WooCommerce

    Our webshop was developed with software from WooCommerce , we chose Spynn webservices for our web hosting. Personal data that you make available to us for the benefit of our services will be shared with this party.  Spynn webservices has access to your data to provide us (technical) support, they will never use your data for any other purpose. Spynn webservices is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.

    WooCommerce

    Our webshop is developed with software from WooCommerce, we host our webshop on a server via Spynn webservices. They have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. In any case, these security measures consist of the application of SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.

    Web hosting

    We purchase web hosting and e-mail services from Spynn webservices. Spynn webservices processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Spynn webservices has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Spynn webservices is obliged to observe secrecy on the basis of the agreement.

    Email and mailing lists

    WooCommerce

    We send our e-mail newsletters with our online store software ‘WooCommerce’. WooCommerce will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the ‘unsubscribe’ link. You will no longer receive our newsletter. Your personal data is stored securely by WooCommerce . WooCommerce uses cookies and other internet technologies that make it clear whether emails are opened and read. WooCommerce reserves the right to use your data to further improve the service and to share information with third parties.

     

    Office365

    We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic confidentially.

    Payment processors

    Mollie

    We use the Mollie platform to handle (part of) the payments in our webshop . Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.

    Reviews

    Facebook / Google

    We collect reviews via the Facebook / Google platform. If you leave a review via Facebook / Google, you are obliged to provide your name, place of residence and email address. Facebook / Google shares this information with us, so that we can link the review to your order. Facebook / Google also publishes your name and place of residence on its own website. In some cases, Facebook / Google may contact you to explain your review. In case we invite you to leave a review, we will share your name and email address with Facebook / Google. They only use this information for the purpose of inviting you to leave a review. Facebook / Google has taken appropriate technical and organizational measures to protect your personal data. Facebook / Google reserves the right to engage third parties for the provision of the service, for which we have given Facebook / Google permission. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Facebook / Google engages third parties.

    Shipping and Logistics

    PostNL

    When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.

    DPD

    When you place an order with us, it is our job to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DPD. DPD uses this information only for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD will also make your details available to these parties.

    Billing and accounting

    Administration office Verbakel

    We use the services of Administration office Verbakel to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. Administration office Verbakel is bound to secrecy and will treat your data confidentially. Administration office Verbakel does not use your personal data for other purposes than described above.

    External sales channels

    Etsy

    We sell (part of) our items through the Etsy platform . If you place an order through this platform, Etsy will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

    Purpose of the data processing

    General purpose of the processing

    We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to – other than at your request – contact you at a later time, we ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

    Automatically collected data

    Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

    Participation in tax and criminal investigations

    In some cases, My Precious Originals may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

    Retention periods

    We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

    Your rights

    Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

    Right of inspection

    You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.

    Right of rectification

    You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.

    Right to restriction of processing

    You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.

    Right to transferability

    You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters . You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

    Right to object and other rights

    In such cases, you have the right to object to the processing of your personal data by or on behalf of My Precious Originals . If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling . We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters .

    Cookies

    Google Analytics

    Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

    Cookies from third parties

    In the event that third-party software solutions use cookies, this is stated in this privacy statement.

    Changes to the privacy policy

    We reserve the right to change our privacy policy at any time . However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data regarding you, we will inform you by e-mail.

    Contact details

    My Precious Originals

    Leurke 4 

    5427EE Boekel 

    The Netherlands

    T 0031 (0) 6 5498 4967

    E info@mypreciousoriginals.nl

    Contact person for privacy matters

    Erik van Liempt

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